My new pc did arrive end of may. but there were problems with it. the video card seems to have been bad. tech gave me a fix - it worked for a week and then went bad. then another fix and again one week later it went bad. next fix and this time it only took a couple of days. what happened was I was getting horrible graphic glitches in the game and this also occurred in a graphic test they told me to download so it wasn't just the game.
besides that i kept getting a non responding message in so many programs - firefox, PSE9 ( the demo), xnview and powerdesk. for powerdesk i just assumed it was due to its age but that doesn't hold true for all the other programs. I wrote in on a PSE board and they said it was not normal. first tech guy i spoke to said this was due to using non 64 bit virus program.
so after the 3rd time video card went bad, the tech guy suggested I send the pc back. I did. I just got it back this past friday. I have no idea what was done. I do know they did not reformat the c drive as my programs were still on the c drive and I did not have to reinstall anything . my guess is they just reinstalled windows and replaced the video card. while video card seems to be working , i need to give it at least a week before I will be satisfied.
it is possible that the non responding problem was related to the video card. while that does seem to be a bit better, some firefox pages load so slow - you see the icon spinning for a long time especially when i change pages at SBF. so I may just have to try microsofts virus program.